Refund Policy

Our refund promise

Your will draft is a digital product, delivered to you right after you order. We want you to feel good about your purchase, so if the draft did not work for you, email us at support@onlinewillcolorado.com within 7 days of your order and we will refund what you paid. There is no long form to fill out.

How to request a refund

Send a short message to support@onlinewillcolorado.com from the email address you used to order, and let us know your will reference or the name on the order. That is all we need to find it.

How refunds are paid

We process approved refunds back to your original payment method. Depending on your bank or card issuer, it can take a few business days for the money to appear on your statement.

A note on digital delivery

Because the draft is created and delivered immediately, there is no automatic 14-day cancellation right of the kind that applies to some purchases in other countries. Instead, we offer the voluntary refund described above so you can order with confidence.